Customer Help Desk

Contact Us & Support

Have a question, feedback, or need billing help? Our team is here to assist you every day of the week.

Last updated: October 2026

Customer & Tech Support

Questions about using Traffilio, folder organization, shortcuts, or the Chrome Extension?

support@traffilio.com

Billing & Refund Assistance

Inquiries regarding invoices, VAT receipts, plan upgrades, or our 14-day refund policy.

support@traffilio.com

Average Response Time: Under 24 Hours

We monitor inquiries 7 days a week across international timezones.

Email Support Now

Service & Billing Details

Traffilio is a global web productivity platform and link explorer. Our digital orders, taxes, and customer invoicing are securely managed via Lemon Squeezy:

Product & Service

Traffilio

Desktop-grade Real Link Explorer

Location & Operations

Lahore, Pakistan

Global SaaS Platform

Direct Customer Support

support@traffilio.com

Monitored 7 days a week

Reseller & Merchant of Record

Lemon Squeezy, LLC

Handles global VAT/GST, checkout, and card payments

Frequently Asked Inquiries

How can I request a refund?

Simply email support@traffilio.com within 14 days of purchase. We process refunds within 24–48 hours under our Refund Policy.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay through Lemon Squeezy.

Is my bookmark data private and secure?

Yes, completely. Your bookmarks are encrypted in transit via TLS 1.3, stored in isolated database schemas, and never sold or shared. See our Privacy Policy for details.