- We never sell or rent your personal information to third parties.
- Your bookmarks and folder trees are encrypted in transit and at rest.
- Our Chrome Extension only accesses bookmarks when you explicitly click save or import.
- Payment information is processed securely by Lemon Squeezy (our Merchant of Record).
1. Introduction & Overview
Traffilio ("we", "our", or "us") provides a desktop-grade link explorer, bookmark organiser, and web productivity platform hosted at traffilio.com and through our official browser extensions.
This Privacy Policy explains how we collect, process, store, and protect your personal information when you use our web application, dashboard, APIs, and browser extensions. By creating an account or accessing Traffilio, you acknowledge and agree to the practices outlined in this policy.
2. Information We Collect
We collect only the minimum information necessary to provide our services:
A. Account Credentials
When you sign up, we collect your name, email address, and an encrypted password hash. We use this to authenticate your sessions and communicate critical account notifications.
B. Bookmarks, Folders & Metadata
The URLs, titles, descriptions, favicon URLs, nested folder structures, tags, and favorite statuses you create or import into your Traffilio workspace. This content is private to your user account.
C. Chrome Extension Data
If you use the Traffilio Chrome Extension, it requests access to your browser bookmarks and active tab URL strictly to allow one-click saving to your Traffilio folders. The extension never tracks your browsing history, reads web page contents, or injects ads.
D. Billing & Payment Information
Paid subscriptions are handled entirely by Lemon Squeezy acting as our Merchant of Record. We never receive or store your raw credit card numbers or CVC. We receive only transaction confirmations, subscription statuses, and anonymised billing customer IDs.
3. How We Use Your Information
We use the data we collect solely for the following business purposes:
- Providing, maintaining, and improving your bookmark workspace and search engine.
- Syncing your folders and links across your desktop browsers and mobile devices.
- Processing subscription upgrades, renewals, and invoices via Lemon Squeezy.
- Providing customer support and responding to technical inquiries.
- Detecting and mitigating fraud, abuse, or unauthorized access attempts.
4. Data Storage & Security Measures
We implement modern industry-standard security protocols to keep your information safe:
- Encryption in Transit: All data transferred between your browser and our servers is protected using TLS 1.3 SSL encryption.
- Encrypted Passwords: User passwords are encrypted using secure cryptographic hashing algorithms with salts.
- Database Isolation: User workspaces are strictly isolated using PostgreSQL row-level security policies.
- Server Infrastructure: Hosted in compliant, high-security data centres with automated redundancy and backups.
5. Third-Party Service Providers
We do not sell, rent, or trade your personal data. We share minimal data only with trusted infrastructure partners essential for operating Traffilio:
Merchant of Record managing customer checkouts, VAT/GST compliance, and global payments.
Secure banking integration and automated payouts infrastructure.
Anonymised, aggregate metrics to measure landing page traffic and site performance.
Secure SMTP service for password resets, email verifications, and invoice receipts.
6. Your Privacy Rights (GDPR & CCPA)
Regardless of where you reside, you have full control over your personal information:
- Right to Access: You can export all your bookmark records and folders at any time in standard JSON or HTML formats.
- Right to Rectification: You can edit and update your name, email, or profile settings directly from your dashboard.
- Right to Erasure (Right to be Forgotten): You can request permanent deletion of your account and all associated bookmark data.
- Right to Restrict or Object: You can opt out of any non-essential communications at any time.
To exercise any of these rights, simply email us at support@traffilio.com with the subject line "Data Privacy Request". We fulfill all verified requests within 14 business days.
7. Children's Privacy
Traffilio is designed for students, researchers, and professionals. We do not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided us with personal information, please contact us immediately so we can remove the data.
8. Changes to This Policy
We may update our Privacy Policy periodically to reflect service enhancements or legal requirements. Material updates will be notified via an email notice or an announcement banner on the Traffilio dashboard.
9. Contact Our Privacy Officer
If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
Service: Traffilio
Location: Lahore, Pakistan
Email: support@traffilio.com
Website: https://www.traffilio.com